Raghavendra Mahendrakar

My Passion & Expertise at Raghav4Web

UX ≠ UI

Seasoned IT professional with 20+ years of experience, including 10+ years in UX and Product Design. Specialized in end-to-end product design, user journey mapping, and intuitive, user-centered solutions. Expert in KPI and Dashboard design, creating data-rich interfaces that drive strategic decision-making. Worked with global brands including NIKE, APPLE, MICROSOFT, and INFOSYS–FINACLE. Leverage deep user research, behavioral insights, and data to deliver measurable business outcomes. Proficient in mobile-first, responsive design, Agile methodologies, and cross-functional collaboration.

Core Competencies

User Research, Design Thinking, Wireframing, Prototyping, Usability Testing, Interaction Design, Information Architecture, UX Strategy, Visual Design, Responsive Design, Accessibility Design, Mobile-First Design, User Flows, Journey Mapping, Figma Design, UI Design Systems, Heuristic Evaluation, Design System Creation, Persona Development, Task Analysis, Product Design, Stakeholder Interviews, Agile UX, UX Writing, Microinteractions, Design Validation, User-Centric Design, UX Audits, Cross-Platform UX, UX Metrics And KPIs, AI-Integrated UX, AI-Powered User Interfaces, Conversational UI Design, AI-Enhanced Personalization, Machine Learning In UX, Predictive UX Design, Chatbot Experience Design, AI-Driven User Behavior Analysis, Natural Language Processing (NLP) In UX, Ethical AI Design

Technical Skills

  • AI & UX Integration: Conversational UI Design, Chatbot Flows, AI-Powered Personalization, Natural Language Processing (NLP) for UX, Predictive User Experience, AI-Driven User Insights, Ethical AI Design, Generative Design Tools (e.g., Uizard, Galileo AI)
  • Design & Prototyping: Figma, Adobe XD, Sketch, Axure, Balsamiq, InVision
  • Development Tools: HTML5, CSS3, JavaScript, Angular UI, Material UI
  • Project Management: Jira, Trello, Asana, Zeplin
  • Prototyping & Testing: Balsamiq, UXPin, Hotjar, Google Analytics, Heuristic Evaluation, Stakeholder Interviews
  • Platforms: iOS, Android, Web (responsive and adaptive design)
Raghav4Web

UX Specialization


VIBE Design 100%
AI-Driven Product Design 100%
UX Strategy & CX Leadership 100%
Voice and Conversational UX 100%
Customer Experience (CX) Platforms 100%
Business Intelligence (BI) and KPI Analytics 100%
Dashboard Design and Analytics 100%
User Research 100%
Usability Testing 100%
Web Content Accessibility Guidelines (WCAG) 100%
User-Centered Design (UCD) 100%
Interaction Design (IxD) 100%
Information Architecture (IA) 100%
Wireframing & Prototyping 100%
Sketching & Wireframe 100%
Design Systems 100%
Accessibility (WCAG Compliance) 100%
Responsive Design 100%
User Research & Usability Testing 100%
Collaboration & Communication 100%
Data-Driven Design 100%

Human-Computer Interaction – HCI




Carry out a design process that focuses on people’s needs to ensure that designs are easy and pleasurable to use. Create and enhance user interface designs based on principles of human cognition. Design engaging user experiences for desktop, mobile and physical devices. Evaluate the user experience of a design through user tests and expert evaluations.

Mobile User Experience (UX) Design




Design mobile interfaces based on mobile usability best practices. Use personas and task modelling to inform the design of a mobile user experience. Design mobile interfaces that cater to the different operating platforms (e.g. iOS vs Android). Design mobile user experiences that are engaging and fun.

Design Thinking: The Ultimate Guide




Apply an iterative, user-focused design process to generate innovative ideas that solve complex, ill-defined problems. Make use of practical design thinking methods such as interviews, co-creation sessions and rapid prototyping, in every stage of the design process. Initiate a new working culture based on customer needs and wants, so all work is focused on creating holistic and sustainable customer value. Employ user research techniques to ensure products and solutions are truly relevant to their target audience.

Interaction Design for Usability




Carry out a design process that focuses on people’s needs to ensure that designs are easy and pleasurable to use. Reduce the costs, risk, and time required to design and implement products by designing with usability in mind. Integrate user-centered design into lean and agile development processes, to ensure that all work creates customer value. Increase an organization’s UX maturity and ability to create great user experiences by engaging the whole team in user-centered design.

User Research – Methods and Best Practices




Carry out user research, such as interviews and observations, to ensure that designs are relevant and provide a great user experience. Plan user research projects that are valid and ethically sound. Reduce time and cost of product design and development through fitting user research into design processes in the most optimal way. Provide actionable insights to stakeholders through effectively communicating the results of user research projects.

Agile Methods for UX Design





Evaluate the agility of teams, identify agile patterns and anti-patterns and adapt to different variations of agile teams. Make use of specialized design and research techniques that are suited for agile teams. Research and design in collaboration with engineers to work within the constraints of short sprints. Design for experimentation and create agile-friendly deliverables.

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completed project
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Showing posts with label Banking. Show all posts
Showing posts with label Banking. Show all posts
  • Raghav4Web Job Run AI Agent Platform: Streamlining Financial Operations with AI

     










    Job Run AI Agent Platform: Streamlining Financial Operations with AI - @ Google AiStudio

    Project Overview

    The Job Run AI Agent Platform is a sophisticated dashboard designed to manage and monitor automated financial processes. Simulating job runs for critical tasks like payment processing, fraud detection, and risk analysis, the platform provides real-time oversight and control, transforming manual, reactive workflows into a proactive, data-driven system.

    My Role: UX Designer, AI Solutions Designer, Product Manager

    1. The Problem: The High Cost of Manual Financial Operations

    In the financial sector, tasks like payment processing, fraud detection, and risk analysis are often complex, time-consuming, and prone to human error. Legacy systems and manual processes lead to inefficiencies, delayed insights, and an increased risk of fraudulent activity. Operators lack a centralized, real-time view of their financial health, making it difficult to identify bottlenecks or respond to emerging threats. The core problem was to create an intelligent system that automates these processes while providing a clear, actionable command center for oversight.

    2. The Solution: A Centralized, Intelligent Command Center

    The solution was to build a comprehensive dashboard that acts as a central hub for all AI-powered financial operations. Key features of the solution include:

    • Real-Time Job Run Monitoring: The dashboard provides a live view of ongoing and completed job runs, showing the status, success rate, and any errors in real-time.

    • Simulated AI Agent Performance: The system simulates job runs for various tasks (e.g., payment validation, fraud scoring) to demonstrate how the AI agents would perform in a live environment.

    • Intuitive Dashboards for Specific Tasks: Dedicated views for payment processing, fraud detection, and risk analysis provide a tailored experience, allowing users to focus on the metrics most relevant to their specific role.

    • Performance Metrics & Analytics: Clear visualizations and key performance indicators (KPIs) highlight the efficiency and effectiveness of the automated processes.

    This platform transforms the management of complex financial tasks, providing transparency and control that was previously unavailable.

    3. My Design Process: Building Trust in Automation

    My design process was centered on building a system that users could trust to handle sensitive financial data.

    • UX Research: I conducted research with financial analysts and operations managers to understand their workflow and their concerns about automation. The key insight was the need for transparency. Users needed to see not just the result of a job run, but also its status, the data it was processing, and any potential issues in real-time.

    • Information Architecture: The dashboard was structured with a clear, top-down hierarchy. A main overview page provides a high-level summary of all job runs, while sub-pages for specific tasks allow users to drill down into detailed analytics.

    • Visual Design: I chose a clean, professional aesthetic with a minimalist design to prevent visual clutter. The color palette was used to clearly differentiate between statuses (e.g., green for success, red for errors), making it easy to spot issues at a glance.

    • Technology Stack: The application was built with Google AiStudio as the core AI platform, providing the power behind the agent simulations. The front-end was developed using React for a modular, component-based UI and Tailwind CSS for its utility-first approach, which ensured a clean and responsive design.

    4. The Final Product: A New Standard for Financial Operations

    The final product is a highly functional and intuitive dashboard that sets a new standard for managing financial operations. It successfully demonstrates how AI can be a powerful partner for financial professionals, handling the tedious, high-volume tasks while providing the human expert with a clear, real-time command center. The design prioritizes clarity and control, ensuring that the power of the AI is always in the user's hands.

    Key Learnings & Outcomes:

    • Clarity is King in FinTech: In high-stakes fields like finance, the user interface must be simple, transparent, and trustworthy.

    • Design for Proactive Control: The dashboard empowers users by giving them not only a view of their systems' statuses but also the tools to take immediate, proactive action.

    • AI as an Augmentation: This project proved that the most valuable AI tools don't replace humans; they augment their abilities, freeing them to focus on higher-level strategic work.

  • DisputeFox Dashboard: Simplifying Credit Monitoring

     







    DisputeFox Dashboard: Simplifying Credit Monitoring - @ Google Studio - Live Demo

    Project Overview

    The DisputeFox Dashboard is a responsive, interactive replica of a modern credit monitoring dashboard. Built with React, TypeScript, and Tailwind CSS, this project showcases a clean and intuitive user interface for visualizing credit scores, account details, and payment history. It provides users with a powerful, accessible tool to understand and manage their financial health.

    My Role: UX/UI Designer, Front-End Developer

    1. The Problem: The Complexity of Credit Management

    For many individuals, navigating credit scores and financial accounts can be a confusing and intimidating process. The challenges often include:

    • Fragmented Information: Credit reports are often long, technical, and hard to decipher, with key information scattered across multiple sections.

    • Lack of Actionable Insights: Users struggle to understand not just their current score but also what factors are influencing it and what steps they can take to improve it.

    • Inefficient Dispute Processes: The traditional credit dispute process is manual and time-consuming, making it a frustrating experience for users trying to correct errors.

    The goal of this project was to provide a single, elegant platform that addresses these pain points, transforming a complex process into a clear and empowering experience.

    2. The Solution: A Unified and Visual Command Center

    The solution was to build a modern, responsive dashboard that consolidates all vital credit data into a single, intuitive interface. Key features of the system include:

    • Dynamic Data Visualizations: The dashboard features interactive charts and graphs that allow users to visualize their credit score history, account balances, and payment patterns over time.

    • Centralized Account Details: It provides a clear overview of all linked accounts, including debt-to-credit ratios, payment due dates, and other essential details, all in one place.

    • Simplified Navigation: The interface is designed to guide users seamlessly from a high-level overview to granular details about individual accounts or transactions.

    • Mobile-Responsive Design: Built with modern web technologies, the dashboard is fully responsive, ensuring a consistent and seamless experience on any device, from a desktop to a tablet.

    This approach transforms complex financial data into a powerful, centralized tool for more efficient and intelligent credit management.

    3. My Design Process: Building for Clarity and Trust

    My design process was centered on creating a system that not only provided clarity but also inspired a sense of trust and control in the user.

    • User Research & Persona Development: I conducted interviews to understand the pain points and mental models of individuals trying to manage their credit. I created user personas to guide the design process and ensure the dashboard would meet their specific needs.

    • Information Architecture: I designed the dashboard's layout to move from a high-level overview of the credit score to a detailed, interactive view of individual accounts. This hierarchy was designed to empower users to quickly find the information they need without getting lost in a sea of data.

    • Prototyping & Visual Design: I developed a clean, professional UI that uses a neutral color palette and intuitive iconography to reduce visual clutter and highlight key data points. The charts and data visualizations were designed to be both informative and aesthetically pleasing, making it easy to spot trends and anomalies.

    4. The Final Product: A New Standard for Credit Management

    The final application is a powerful and intuitive tool that successfully addresses the core challenges of credit monitoring. It is not just a collection of data points but a living system that empowers users to make smarter, faster, and more confident financial decisions. The design prioritizes a seamless user experience, clear data visualization, and a focus on actionable insights, making it an essential asset for anyone looking to optimize their financial health.

    Key Learnings & Outcomes:

    • Visualizing Data is Key: The dynamic charts successfully transform a complex problem (understanding a credit score) into a simple, interactive task.

    • Single Source of Truth: By bringing all critical information into a single place, the dashboard significantly reduces manual effort and improves overall user satisfaction.

    • The Power of Modern Tech: Using modern web technologies provides a robust foundation for building a highly responsive, scalable, and maintainable application.

  • G2 Bank Dashboard: Redefining Modern Banking

     





    G2 Bank Dashboard: Redefining Modern Banking - @ Google AiStudio - Live Demo

    Project Overview

    The G2 Bank Dashboard is a responsive, interactive replica of a modern banking application. Built with React, TypeScript, and Tailwind CSS, this project serves as a showcase of a clean, intuitive, and data-rich user interface. It features various data visualizations, including charts and transaction lists, to help users gain a comprehensive understanding of their finances at a glance.

    My Role: UX/UI Designer, Front-End Developer

    1. The Problem: The Legacy of Banking Interfaces

    Traditional banking websites and applications often suffer from a cluttered, confusing, and outdated user experience. These legacy interfaces present several key challenges for users:

    • Information Overload: Users are often met with a wall of text and data, making it difficult to find critical information quickly.

    • Lack of Visual Insight: Static, text-based tables and lists fail to provide a clear, visual representation of spending habits, income trends, or overall financial health.

    • Poor Responsiveness: Many older banking sites are not optimized for mobile, forcing users to squint and pinch-to-zoom, which creates a frustrating and insecure experience on the go.

    The goal of this project was to show how a modern, user-centered design approach could transform the banking experience from a chore into a seamless and empowering part of a user's financial life.

    2. The Solution: A Unified and Actionable Financial Hub

    The solution was to build a comprehensive, single-page dashboard that consolidates all vital financial information into an intuitive and visually engaging interface. Key features of the system include:

    • Interactive Data Visualizations: The dashboard features dynamic charts that allow users to visualize their spending by category, track income trends, and monitor their account balances over time.

    • Real-Time Transaction Management: It provides a clean, searchable, and sortable list of transactions, complete with an "at a glance" view of recent activity.

    • Modern Aesthetic: The application uses a sleek, dark-themed UI with clean typography and a minimalist layout to create a premium, high-trust experience.

    • Mobile-Responsive Design: Built with React and Tailwind CSS, the dashboard is fully responsive, ensuring a consistent and seamless experience on any device, from a desktop to a smartphone.

    This approach transforms raw financial data into a powerful, centralized tool for more intelligent and confident financial management.

    3. My Design Process: Synthesizing Data and Building for Usability

    My design process was centered on creating a system that was not only functional but also intuitive and easy to use.

    • User Research & Persona Development: I researched common pain points in online banking and developed user personas to understand what information is most valuable and how users want to interact with their finances.

    • Information Architecture: I designed the dashboard's layout to move from high-level, critical data (account balances, recent activity) to more detailed information (transaction history). This hierarchy was designed to guide users from a quick check to an in-depth analysis.

    • Prototyping & Visual Design: I developed low-fidelity wireframes to test different layouts and data hierarchies. I then designed a clean, modern interface that prioritizes readability and visual clarity. The charts and data visualizations were designed to be both informative and aesthetically pleasing.

    4. The Final Product: A New Standard for Digital Banking

    The final application is a powerful and intuitive tool that successfully addresses the challenges of navigating personal finances. It is not just a collection of charts but a living system that empowers users to make smarter, faster, and more confident decisions. The design prioritizes a seamless user experience, clear data visualization, and a focus on actionable insights, making it an essential asset for any financial institution looking to modernize its digital presence.

    Key Learnings & Outcomes:

    • Clarity is Key: In a data-heavy application like this, a simple and intuitive interface is more valuable than an overly complex one.

    • Data-Driven Storytelling: The dashboard successfully transforms raw financial data into a clear visual story of a user's financial health, allowing them to understand their habits in a new way.

    • The Power of Modern Tech: The combination of React, TypeScript, and Tailwind CSS provides a robust foundation for building a highly responsive, scalable, and maintainable application.

  • Get in Touch

    Thank you for visiting my portfolio. I’m Raghavendra Mahendrakar, a UX/UI Designer with extensive experience in crafting intuitive digital products, responsive mobile-first designs, and enterprise-grade interfaces. If you're looking to collaborate on a user-centered product, need expert guidance on UX strategy, or are seeking a UI/UX product design expert for your upcoming project—I'd love to hear from you.

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    201 Lakshya Residency,
    #002, Kanaka Layout,
    Gubbalala Main Road, Subramanayapura
    Bengaluru-560061
    Karnataka, India.


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    Raghav4Web

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    +91 98862 35355


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